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Received forwarded mail from blue cross blue shield from my husbands old PO box address in Iowa. The letter stated that as of March he and our daughter would no longer be provided health insurance coverage from blue cross blue shield of Arkansas because he is not a...
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1.9
#992886
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For the past month I have been getting emails that I need to choose a healthcare plan, but I already have one and have been paying my premiums to Arkansas Bluecross Blueshield for over a year. I have gone to their website and emailed customer service and asked them to...
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Anonymous
Anonymous

January 14, 2016. Still no reply from Protective Insurance. My next step will be to contact the State Insurannce Dept Commissioner to look into the matter ...

2freeeng
2freeeng

Arkansas BlueCross & BlueSheild, contacted me yesterday to tell me that I do not need to sign up or change my insurance plan. This website must have encouraged them to re...

2.2
I liked
  • Very easy to make payments online
I didn't like
  • Very poor customer service
#751549
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Was helped by Arkansas BCBS on the phone for 45 minutes. He knew what I specifically needed for my child. Was assured the policy fit my needs. The PDF summary has incorrect and misleading information. Arkansas BCBS customer service admitted to the wrong information....
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Anonymous
Anonymous

I was told I was approved for a surgery, then a month after the surgery, was told that I was not covered and sent a bill. More details later.

I didn't like
  • Misleading policies
#642457
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Okay so I gashed my head open after tripping and hitting the metal frame of the bed. I freaked out of course because there was blood everywhere and I had a huge gash. I went to the hospital and after a while got stitches. I knew I would have to make payments but I was...
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Magnolia, Arkansas
#541202
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